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Partnering with Support Coordinators to Deliver Reliable, Person-Centred Disability Services Across Perth Metro

At Collective Care Companions, we understand the important role Support Coordinators play in helping participants navigate the NDIS and achieve meaningful outcomes.

As a Registered NDIS Provider, we work collaboratively with Support Coordinators, participants, families, carers and allied health professionals to deliver quality disability supports that are responsive, flexible and aligned with participant goals.

We know that finding the right provider is about more than simply filling support hours. It's about building trusted relationships, maintaining open communication, and ensuring participants receive supports that genuinely improve their quality of life.

Our team is committed to making the referral and onboarding process simple, transparent and efficient while maintaining a strong focus on participant choice and control.

Whether a participant requires personal care, community access, nursing support or assistance developing everyday life skills, we are here to help.

Why Refer Participants to Collective Care Companions?

We understand what matters most when choosing an NDIS provider.

Fast On-Boarding

We aim to respond to referrals promptly and commence supports as quickly as possible while ensuring appropriate assessments and planning are completed.

Registered NDIS Provider

Participants and families can feel confident knowing our services are delivered in accordance with the NDIS Practice Standards and Quality Indicators.

Flexible & Responsive Supports

We understand that participant needs change over time. Our supports are designed to be flexible and tailored to individual goals, preferences and circumstances.

Experienced Support Staff

Our team includes compassionate and experienced Support Workers and Registered Nurses who are committed to delivering safe, reliable and person-centred care.

Strong Communication

We value open and timely communication with participants, families and Support Coordinators, ensuring everyone remains informed and involved throughout the participant journey.

No Start-Up Fees

Simple and transparent onboarding with no hidden fees or unnecessary barriers.

NDIS Services We Provide

We provide a range of disability support services designed to help participants live independently, build confidence and participate fully in their communities.

Personal Care & Daily Living Support

Supporting participants with everyday activities including:

  • Showering and personal hygiene
  • Dressing and grooming
  • Toileting support
  • Mobility assistance
  • Meal preparation
  • Medication reminders
  • Daily routines

Our aim is to promote independence while providing respectful and practical support tailored to individual needs.

Household Tasks

Helping participants maintain a safe, clean and comfortable home environment through:

  • General cleaning
  • Laundry and ironing
  • Meal preparation
  • Grocery shopping
  • Household organisation
  • Assistance with daily household routines

Community Participation

Supporting participants to build confidence, social connections and independence through:

  • Social outings
  • Recreational activities
  • Community groups
  • Sporting activities
  • Educational programs
  • Developing social skills
  • Exploring hobbies and interests

Transport & Travel Assistance

Helping participants safely access:

  • Medical appointments
  • Allied health services
  • Community activities
  • Shopping centres
  • Employment opportunities
  • Education and training
  • Social engagements

Community Nursing Services

Our Registered Nurses provide:

  • Wound care
  • Medication administration
  • Continence assessments and management
  • Chronic disease management
  • Diabetes support
  • Clinical monitoring
  • Health assessments
  • Post-hospital care
  • Health education

Life Skills Development

Supporting participants to develop practical skills that promote independence, including:

  • Budgeting and money management
  • Cooking and meal planning
  • Household management
  • Public transport training
  • Communication skills
  • Time management
  • Problem solving
  • Building confidence in everyday life

High Intensity Supports

Specialised supports delivered by appropriately trained and experienced staff for participants with more complex care requirements.

Funding Types We Support

We proudly provide services to participants who are:

  • Self-Managed
  • Plan-Managed
  • NDIA-Managed (Agency Managed)

No matter how funding is managed, our team is here to make accessing supports simple, flexible and stress-free.

Our Participant Planning & On-Boarding Process

We believe quality support starts with understanding the person behind the plan.

1

Initial Consultation

We begin with a friendly conversation to understand the participant, their goals, interests, current supports and individual preferences.

2

NDIS Plan Review

Our team reviews the participant's NDIS plan, funding categories and goals to identify the most appropriate supports and maximise available funding.

3

Service Assessment

We undertake a comprehensive assessment that includes:

  • Current support requirements
  • Home environment and living arrangements
  • Communication needs
  • Health and wellbeing considerations
  • Risk and safety assessments
  • Participant preferences
  • Goals and desired outcomes
4

Goal Setting

Working collaboratively with participants, families and Support Coordinators, we identify meaningful goals and develop practical strategies to support independence and wellbeing.

5

Service Agreement

A transparent Service Agreement is developed outlining:

  • Supports to be provided
  • Participant rights and responsibilities
  • Service schedules
  • Cancellation policies
  • Roles and expectations
6

Support Worker Matching

Participants are carefully matched with support workers based on:

  • Personality and communication style
  • Skills and experience
  • Cultural preferences
  • Language requirements
  • Participant goals and support needs

We believe the right match is essential to building trust and achieving positive outcomes.

7

Individualised Care Planning

A personalised care plan is developed to guide service delivery and ensure supports remain consistent, participant-focused and aligned with individual goals.

8

Service Delivery

Supports commence with ongoing communication between participants, families and our team to ensure services remain responsive, flexible and effective.

9

Review & Monitor

Participant goals, outcomes and support needs are reviewed regularly so services continue to evolve with changing circumstances and aspirations.

How We Deliver Safe, Reliable and High-Quality Disability Supports

At Collective Care Companions, quality care is more than providing support services — it is about building trust, promoting safety and delivering meaningful outcomes.

Our Quality Commitment

  • Individualised care plans aligned with participant goals
  • Registered NDIS Provider operating in accordance with NDIS Practice Standards
  • Thorough recruitment, screening and reference checks
  • Police-checked support workers
  • Ongoing staff training and professional development
  • Regular staff supervision and performance reviews
  • Risk and safety management systems
  • Incident reporting and safeguarding procedures
  • Participant and family feedback programs
  • Transparent documentation and service delivery
  • Continuous quality improvement initiatives

Our commitment is to deliver safe, respectful and reliable disability supports that make a genuine difference in people's lives.

Areas We Service Across Perth

Collective Care Companions proudly provides disability services throughout Perth Metropolitan, including:

South of the River

Applecross, Armadale, Atwell, Baldivis, Beckenham, Booragoon, Brookdale, Bull Creek, Byford, Canning Vale, Cockburn Central, Como, Fremantle, Gosnells, Hamilton Hill, Harrisdale, Kelmscott, Mandurah, Murdoch, Parkwood, Rockingham, South Perth, Spearwood, Success, Wellard and Willetton.

North of the River

Perth CBD, Balcatta, Clarkson, Greenwood, Innaloo, Joondalup, Landsdale, Leederville, Mirrabooka, Mount Hawthorn, Nollamara, North Perth, Osborne Park, Scarborough, Wanneroo, Warwick, Westminster and Yokine.

Eastern Suburbs

Ascot, Bassendean, Belmont, Bentley, Carlisle, East Perth, Ellenbrook, High Wycombe, Kewdale, Maylands, Midland, Morley, Mount Lawley and Victoria Park.

Western Suburbs

Nedlands, Claremont, Wembley, Leederville, Mosman Park, Cottesloe and Subiaco.

If your participant lives outside these suburbs, please contact us as we may still be able to assist.

NDIS Pricing

Our fees are charged in accordance with the current NDIS Pricing Arrangements and Price Limits.

Please contact us if you would like to discuss service availability or obtain a Service Agreement.